Returns

📈ALSAT is a platform where buying and selling becomes simple and profitable.

📈ALSAT was born out of a frustration many businesses face — unused inventory not being used, gathering dust, and taking up valuable space. We’ve been there, watching assets lose their value simply because there wasn’t an easy way to get rid of them. That’s when we decided to build something new, something businesses could rely on — a platform designed to make surplus not just an afterthought, but an opportunity.

As business owners ourselves, we know the pressure of managing excess equipment or outdated goods. It’s not just about freeing up space; it’s about reclaiming the value locked in these assets. We asked ourselves: What if businesses didn’t have to sacrifice profitability just to clear out their inventory? What if selling excess goods could be as simple as listing them online and letting buyers come to you? That’s where 📈ALSAT comes in.

At 📈ALSAT, we focus on connecting businesses looking to sell their surplus with buyers who need it, quickly and efficiently. Whether it's industrial machinery, extra office furniture, large amount of food or outdated machine oil, we provide a platform where sellers can set their price, and buyers can negotiate. This means more flexibility, more control, and better outcomes for both parties.

What truly drives us is the idea of fairness and trust. Every transaction on 📈ALSAT is supported by a system that ensures transparency and reliability. Sellers know they’re working with verified, trustworthy buyers, and buyers can confidently purchase from reliable sources. We’re not just an online marketplace—we’re a bridge between businesses looking for solutions and those offering them.

We also understand that the process of selling and buying should be smooth, not a headache. That’s why we strive to integrate features that make the experience as easy as possible. From easy-to-navigate product listings to secure payment options, everything is designed with businesses in mind. And, with delivery options tailored to each transaction, logistics are one less thing to worry about.

📈ALSAT is about more than moving goods; it’s about helping businesses grow by making the most of what they already have. Whether you’re looking to offload surplus inventory or find cost-effective resources, 📈ALSAT is here to make the process easier, more efficient, and more profitable.

How to Place an Order in 5 Simple Steps
1. Start on the Main Page
Click the "Buy Cheap" button.

2. Select a Product
Click "View" under the product you want.
Tip: Use filters, sorting, or the search bar to quickly find what you need.

3. Review and Choose
Check the product details, select the quantity, and click "Proceed".

4. Enter Payment and Delivery Info
Select your payment method, provide your delivery address, and click "Make an Order".

5. Order Complete
Your order is now placed! Track it anytime on your Account Page.

How to become a seller on our platform?
Registration takes a few seconds, and adding products takes just a few minutes.
All you need to do:

1. Register on our platform.
2. Log in to your account.
3. Add your products by filling out the seller table.

In the table, you must first fill in the mandatory fields (they are highlighted in red) - these are "name", "quantity" and "current price"

The more detailed and accurate the information about your product is - including its characteristics, advantages and features, high-quality photos - the higher the likelihood that a potential buyer will be interested and make a purchase. A detailed description attracts attention and helps you stand out from competitors, increasing the chances of a successful sale.

We will take care of everything else: from advertising to finding buyers and ensuring timely payment.

1. Registration and Adding Products:
The seller must register on the platform and provide accurate information about the products, including description, price, and quantity.

2. Commission:
The platform charges a commission on successful sales. The commission amount is specified in the platform's terms of use.

3. Quality Guarantee:
The seller is obliged to provide products that match the description and guarantee their quality.

4. Payment and Delivery:
The seller must ensure timely delivery of the product and proper documentation. The platform may offer payment protection if provided for by the rules.

5. Returns and Refunds:
Sellers are required to adhere to the return policy if the buyer finds defects or receives a non-conforming product. The return conditions are specified when listing the product.

6. Complaints and Disputes:
Disputes between the buyer and the seller are resolved in accordance with the rules of the platform. If necessary, the platform can act as a mediator.

7. Compliance with the law:
The seller is obliged to comply with all applicable laws regarding trade and taxation.

Return of goods and refund conditions (for buyers)

1. General Overview
At 📈ALSAT, we strive to ensure that all transactions between buyers and sellers are smooth and satisfactory. However, we understand that there may be instances where a refund is necessary. This Refund Policy outlines the conditions under which refunds are processed.

By creating an account, using our platform, or completing any transaction on 📈ALSAT, you agree to this Refund Policy. Your continued use of the platform following any modifications to this policy constitutes your acceptance of such changes.

2. Eligibility for Refunds
Refunds may be considered under the following conditions:

- The product received does not match the description provided on the platform.

- The product is defective or damaged upon delivery.

Refunds will not be granted under the following circumstances:

- The buyer changes their mind after the transaction has been completed.

- The buyer fails to follow the product usage guidelines or causes damage to the product.

- The buyer is dissatisfied with the quality but the product matches the agreed specifications.

3. Requesting a Refund
To request a refund, buyers must follow these steps:

1. Contact Us: The buyer must notify 📈ALSAT’s customer service within 7 calendar days of receiving the product via email. Please provide details, including order number, item description, and the reason for requesting a refund.

2. Submit Evidence: Buyers may be required to provide photographs or other evidence to support their refund request (e.g., images of damage or incorrect product).

3. Return of Goods: If the refund is approved, the buyer may be required to return the product to the seller. In such cases, the return shipping cost will be covered by the buyer unless agreed otherwise.

4. Refund Processing
- Refunds are typically processed within 14 business days of receiving the request and verifying the issue.

- Refunds will be issued via the original payment method (bank transfer, credit card, etc.).

- If the refund request is denied, ALSAT’s customer support will provide a detailed explanation.

5. Non-Refundable Situations
- Products that have been customized or made-to-order.

6. Dispute Resolution
If a buyer and seller cannot come to an agreement regarding a refund, 📈ALSAT will act as a mediator. Both parties must provide all relevant information to help us resolve the issue fairly.

7. Modifications
📈ALSAT reserves the right to modify or update this Refund Policy at any time. Any changes will be communicated via the platform or by email to registered users.